Vendor Performance Tower
Site capacity, days-to-appointment, reject hotspots, and resubmission cycle. Drives the vendor remediation plan.
Sites in run
10
Active and watch
Hotspots
4
Reject > 25% or appts > 11d
Total volume
34
6 rejects (17.6%)
Weekly capacity
825
Aggregate site throughput
Vendor scorecards
Sortable · drill-down · click 'Add plan' to draft remediation
10 sites
| Site | Status | Reject %▼ | Volume | Capture→Submit | Days to appt | Capacity / wk | No-result | Action |
|---|---|---|---|---|---|---|---|---|
Miami South LiveScan Miami, FL · VEN-LS02 · MIA-LS-01 | Hotspot | 100.0% | 1 | 0.0d | 9.8d | 80 | 0 | |
Orlando East LiveScan Orlando, FL · VEN-LS02 · ORL-LS-03 | Hotspot | 100.0% | 1 | 0.0d | 7.1d | 60 | 0 | |
Sacramento Vendor Site Sacramento, CA · VEN-LS04 · SAC-LS-02 | Hotspot | 33.3% | 6 | 1.0d | 10.1d | 55 | 0 | |
Atlanta North LiveScan Atlanta, GA · VEN-LS01 · ATL-LS-02 | Hotspot | 20.0% | 5 | 0.0d | 12.4d | 70 | 0 | |
Austin LiveScan Austin, TX · VEN-LS03 · AUS-LS-02 | Watch | 16.7% | 6 | 1.2d | 5.7d | 65 | 1 | |
Atlanta Central LiveScan Atlanta, GA · VEN-LS01 · ATL-LS-01 | OK | 0.0% | 5 | 0.7d | 6.2d | 90 | 0 | |
Dallas Central Prints Dallas, TX · VEN-LS03 · DAL-LS-01 | OK | 0.0% | 2 | 0.0d | 4.5d | 100 | 0 | |
Los Angeles West Prints Los Angeles, CA · VEN-LS04 · LAX-LS-01 | OK | 0.0% | 5 | 0.8d | 8.3d | 110 | 1 | |
New York Midtown Prints New York, NY · VEN-LS05 · NYC-LS-01 | OK | 0.0% | 1 | 0.0d | 6.4d | 120 | 0 | |
Charlotte LiveScan Charlotte, NC · VEN-LS06 · CLT-LS-01 | OK | 0.0% | 2 | 0.0d | 5.9d | 75 | 0 |
Reject rate by site
All sites — sorted by reject rate
Add vendor remediation plan
Routed to Approvals before activation
Human in the loop
Active plans
VEN-LS01 · ATL-LS-02 2026-05-15
Recapture training for technicians; weekly QA sample review
Owner: Vendor Manager
VEN-LS02 · MIA-LS-01 2026-05-30
Increase appointment capacity by 25%
Owner: Vendor Manager